0 Bytes downloads or Error: Could not open file for reading.

[Mo6538]

Hey since yesterday my downloads dont working. Loged in as Admin: Downloaded File just got 0 bytes , as non user this error: Error: Could not open file for reading.

I dont know what i changed the last days to make this error. Somebody can help me ?

 

[adam]

Hi,

Make sure you've not enabled 'advanced downloading' in the admin area, file server manage, edit. If you have, it may not be correctly configured on your server, disable it to test.

Thanks,
Adam.

 

[Mo6538]

Hello
If I disabled advanced downloads I get Error: Could not open file for reading.

 

[adam]

What other changes have you made recently? Sounds like either the path has changed or something similar.

 

[Mo6538]

The path i dont changed. https://prnt.sc/iglb7h

 

[Mo6538]

as i remember i just do some normal setting changes, nothing special what can cause such problem

 

[Mo6538]

i realy have no idea

 

[adam]

Try changing that to just files/, that's the default. Failing that, raise a ticket with access to your install and I'll take a look.

 

[adam]

Drop us a ticket with access and we'll take a look for you