Ucloud Database Error

moemed

New Member
Dec 13, 2020
1
0
0
Dear Admin,

Already I open a ticket regarding this issue and still waiting for a reply.

the installation process for UCLOUD performed correctly but as soon as I redirect to the user/admin area I receiving an error for the database connection.

I tried automatic/manual installation to solve this problem but all my efforts were null.

Kindly attention to the following:
Ucloud URL: HTTP://it.m-f-agroup.com/ucloud/
/* database connection details */
define("_CONFIG_DB_HOST", "localhost:3306"); /* database host name */ [ Correct]
define("_CONFIG_DB_NAME", "mfagroup_mycloudbs"); /* database name */[ Correct]
define("_CONFIG_DB_USER", "mfagroup_mycloudbs"); /* database username */ [ user ALL PRIVILEGES check marked and connected to the database]
define("_CONFIG_DB_PASS", "*************"); /* database password */ [ Correct]
 

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adam

Administrator
Staff member
Dec 5, 2009
1,940
74
48
Hi,

I've responded to your support request. Note that as it's the weekend, we may not respond as quick, it's generally the only downtime we have :)

Try removing the port from the DB host, it's not needed (:3306).

Failing that, revert to the support ticket and supply the further information, I'll take a look.

Thanks,
Adam.