Sending Emails Error

[zipitshare1707]

Hi there my users are having problems signing up to the website they can sign up fine but when it gets to receiving a email for there account details they don't receive one. I have contacted my host over this and they say that they cant sort IT so i am looking here for some help this is a email i receive after a user signs up i get in the smtp email

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=2889:
host mx3.hotmail.com [65.54.188.94]: 550 SC-001 (BAY0-MC2-F34) Unfortunately, messages from 204.45.55.28 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

------ This is a copy of the message, including all the headers. ------

Return-path: <[email protected]>
Received: from server.zipitshare.com ([204.45.55.28]:54003 helo=zipitshare.com)
by server.zipitshare.com with esmtpa (Exim 4.80)
(envelope-from <[email protected]>)
id 1Tq2gJ-0007TL-HU
for [email protected]; Tue, 01 Jan 2013 09:19:03 -0500
Date: Tue, 1 Jan 2013 09:19:03 -0500
To: [email protected]
From: [email protected]
Reply-To: [email protected]
Subject: Account details for ZipitShare Easy File Sharing
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.1 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_9d787083fba9f2cc71db2a1c29dff914"


--b1_9d787083fba9f2cc71db2a1c29dff914
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 8bit

Dear Tom,

Your account on ZipitShare Easy File Sharing has been created. Use the details below to login to your new account:

Url:
Username: baggy098121
Password:

Feel free to contact us if you need any support with your account.

Regards,
ZipitShare Easy File Sharing Admin


--b1_9d787083fba9f2cc71db2a1c29dff914
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: 8bit

<style type="text/css">body { font: 11px Verdana,Geneva,Arial,Helvetica,sans-serif; }n</style>Dear Tom,<br/><br/>Your account on ZipitShare Easy File Sharing has been created. Use the details below to login to your new account:<br/><br/><strong>Url:</strong> <a href='http://zipitshare.com'>http://zipitshare.com</a><br/><strong>Username:</strong> baggy098121<br/><strong>Password:</strong> em6ezjy3<br/><br/>Feel free to contact us if you need any support with your account.<br/><br/>Regards,<br/>ZipitShare Easy File Sharing Admin


If anybody can help ill be most great full thank you

 

[adam]

Hi,

You can check the ip on a site like this:

http://whatismyipaddress.com/blacklist-check

Clicking on the error should tell you how you can remove it from the blacklist, although I've no idea how long it would take. It might be quicker to ask for a different IP for sending mail from your host.

Regards,
Adam.

 

[zipitshare1707]

The ip is not on the black list it said it is fine

 

[adam]

The ip 204.45.55.28 is on the blocked list.

 

[zipitshare1707]

Where because i can see i never can my host

 

[adam]

Where because i can see i never can my host

Sorry I don't understand your question?

Either way it's not a script issue so you'll need to contact your host to resolve it.

Regards,
Adam.

 

[zipitshare1707]

I wasn't saying it was a script issue i was saying i was just wondering where does it say it is blacklisted because i cant see it anywhere never can my host

 

[localhost]

As you can read in the reply email:

....Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

Are you running the script on your own server? If so, you will need to create a SPF record, and make sure that your reverse DNS is set correct!
You WILL also need to contact Hotmail and ask them to add your domain to the Sender ID.

 

[localhost]

Hmmm not edit option :-/

Anyway. It's all explained here: http://e2b.org/4D

 

[adam]

If you search for the IP 204.45.55.28 on http://whatismyipaddress.com/blacklist-check it shows it as blacklisted. You can also see it on http://www.blacklistmaster.com.

Your host should know how to use these tools...

 

[localhost]

I did not know that whatismyipaddress.com could also do blacklist check's
Till now I always use: http://mxtoolbox.com/blacklists.aspx

 

[adam]

I wasn't saying it was a script issue i was saying i was just wondering where does it say it is blacklisted because i cant see it anywhere never can my host

Try using this page to request the removal from the blacklist:

http://v4bl.org/delist/

 

[zipitshare1707]

Hi i have changed my ip but still receive the error message i don't know if its just me checking from the by registering with my emails or it happening to other users

 

[adam]

Hi i have changed my ip but still receive the error message i don't know if its just me checking from the by registering with my emails or it happening to other users

How long ago did you change the IP, it might still be propagating if less than 24 hours. What did your host say?

 

[zipitshare1707]

I have changed my ip about a week ago now so it should be fine and i don't know what my host has said because he hasn't replied yet

 

[uploadchest]

Once you get the NEW IP propagated and under operation, make an SPF record in your DNS settings/provider. That way, other servers can't impersonate you