Progress: 100% (undefined B / undefined B)

[info6596]

Progress: 100% (undefined B / undefined B) and frozen Processing button after upload. I am using NGINX+PHP-FPM. Is it OK ?

 

[adam]

Hi,

Which storage method are you using? Local or ftp? Does it happen all the time or intermittently.

Thanks,
Adam.

 

[info6596]

Hi,

Which storage method are you using? Local or ftp? Does it happen all the time or intermittently.

Thanks,
Adam.

I am using local storage and it happens all the time. No errors in logs.

 

[adam]

Hi,

Looking over my previous support tickets, the only time I've seen this before is when a translation was changed to have a line break, like this:

"Upload, Share, and
     Your Files"

Have you done any changes to the translations? The script should allow (or block) this however it can sometimes cause issues in the javascript.

If you still can't resolve it, can you raise a ticket with access to your install, I'll check it out for you.

Thanks,
Adam.

 

[adam]

In addition to the above it can also happen if any of the required js files can't be loaded. If you post or send me your site url I'll check it.