Error while adding another file server

[sukhman21]

Hello there,
i am trying to add another direct file server on my website but i am getting this error.

Testing file server... (direct file server)
- Testing that server and path is available https://fileserver.*******.com/... Could not see the file server or the required php files. Response code:

SQL and permissions are all good because when i go to "https://fileserver.*******.com/" website, it will take me to my main website so this tells me everything is working but when i run test, i get this.

Checked the logs but there is nothing that shows up there.
Any ideas??

 

[sukhman21]

Update: Everything else seems to work fine, media converter is running good on the "https://fileserver.*******.com/". Just that error message when i am testing the fileserver. Also i am unable to upload to the new fileserver, it will error out even before the upload starts..

ERROR: There was a server problem when attempting the upload, please try again later.

Funny thing is there is nothing in the logs of the website or the server.

 

[paypal1352]

the only experience i had with this when i tried to add a direct fileserver, same setup as you, the other site auto redirected to the main site, however it wouldnt add it as my main site runs https and the other one didnt and it was auto trying https, i couldnt find anywhere to stop that so i gave up on it temporarily.

 

[enricodias4654]

Hello there,
i am trying to add another direct file server on my website but i am getting this error.

Testing file server... (direct file server)
- Testing that server and path is available https://fileserver.*******.com/... Could not see the file server or the required php files. Response code:

SQL and permissions are all good because when i go to "https://fileserver.*******.com/" website, it will take me to my main website so this tells me everything is working but when i run test, i get this.

Checked the logs but there is nothing that shows up there.
Any ideas??

You should know that tiny modifications such as using another file extension in the urls will make this test test fail.

 

[sukhman21]

@paypal1352: I will try and install https certificate on the fileserver and see if it fixes the issue.. I will post an update here.

@enricodias4654: i do not have any of those modifications. i will try the above fix and see how it goes...

Thanks guys for your replies.

 

[sukhman21]

I disabled SSL on my main website and tried it with my http fileserver and no luck..
Then i installed ssl certificate on my subdomain (i have the wildcard SSL) and reactivated SSL on my main website but still it did not work.
Anything else you guys can think of that i can try out?

Thanks again.

the only experience i had with this when i tried to add a direct fileserver, same setup as you, the other site auto redirected to the main site, however it wouldnt add it as my main site runs https and the other one didnt and it was auto trying https, i couldnt find anywhere to stop that so i gave up on it temporarily.

 

[paypal1352]

this ones tough,

stupid question but i have to ask, did you chmod your directories properly.

other than that maybe submit a support ticket and if you dont mind post the resolution here because i'm in the same boat

 

[sukhman21]

funny thing is i helped someone on this forum before and i set up his fileserver and it worked lol..
but yes, i ll create a ticket and hopefully admins can help and i ll update this thread with a resolutions once we get it to work.

 

[joymax27104000]

funny thing is i helped someone on this forum before and i set up his fileserver and it worked lol..
but yes, i ll create a ticket and hopefully admins can help and i ll update this thread with a resolutions once we get it to work.

how can you fix it? thanks

 

[antonio9805720]

I have this issue as well

- Testing that server and path is available https://fileserver.*******.com/... Could not see the file server or the required php files. Response code:

Anyone can share the solution.