Downloads return as 0 KB

[theprogeekftw4717]

Hey,

I'm having an issue while downloading files from my site, the files are damaged and the file size is 0KB. I think this is as issue with PHP but I'm not sure what is causing it.

Details: Apache, Debian 7, PHP

 

[adam]

Do you have xSendFile or xAccelRedirect enabled in the admin area, site settings? If so, try disabling it to see if downloading works.

 

[theprogeekftw4717]

I don't have those enabled and when I didn't have this issue (0KB) whenever I try to turn on XSendFile, the same error occurs and sometime it doesn't even start. This happened when we started using Adwords and a lot of traffic came in to my site.

 

[theprogeekftw4717]

As a sidenote, this doesn't happen every time. This happens when there are a lot of people. Also i am sure its not my box because it is able to handle all the traffic.

Regards

 

[adam]

Sounds like the web server is being overloaded if it happens intermittently. You may need to tweak the web server config. Did you try these:

https://support.mfscripts.com/public/kb_view/27/

 

[theprogeekftw4717]

Will those tweaks applies to a download server? It has 1gbps connectivity and what are the recommended requirements for a download server?