Could not upload files .rar & zip

[AhrimanSefid]

Hi
me very try to upload file rar or zip not work
plz help me.
thank you.

 

[adam]

Hi,

Thanks for confirming the url for support purposes. What error message are getting on upload? Do other files work? Do small files work?

Thanks,
Adam.

 

[AhrimanSefid]

me try mkv,mp4 and jpg work but test rar and zip not work
report bug:
me login admin open new tab login user panel change database admin level 20 to 2.

 

[adam]

Hi,

Can you raise a ticket please and confirm your site url again? I removed it for privacy purposes on this forum.

Thanks,
Adam.