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Hi, This is likely an issue with either the .htaccess file not being there or the nginx rules not set correctly. What webserver are you using? If nginx can you post the rules you're using? Thanks, Adam.

Hi, If you have a look on the plugin settings page there's some information there. It's a fairly new plugin so if you still have issues drop me a ticket and I'll help out. Thanks, Adam.

Hi, See here: https://support.mfscripts.com/public/kb_view/19/ Thanks, Adam.

You can get the release any time up until your support expired. Just drop us an email and we'll send you a link. To access the latest releases you need to renew, but we don't stop you having access to the older ones. :)

Did you try all the things I listed earlier. Inc this: - Increase in traffic, enable xSendFile/xAccelRedirect in the site settings, admin area, if this is the case. Look at better tweaking your MySQL/PHP config for high traffic sites. Enable MySQL query caching. Install NGINX if you are using...

Your welcome. Merry xmas to you too :)

Try the guidance here: https://support.mfscripts.com/public/kb_view/16/

It works fine for me. If you think it doesn't provide specific examples and I'll look into it.

You get 12 months support. :) Just drop us an email via the contact form above and we'll help.

If you want to raise a ticket with access details to your install, I'll review all this for you. :)

See here for more info on crons: https://support.mfscripts.com/public/kb_view/26/

Hi, Not at the moment, only by user type. Thanks, Adam.

Have you setup the cron tasks? downgrade_accounts.cron.php handles the auto downgrades.

We managed to fix this one. For anyone else having the same issue the cause was Nginx to Apache in proxy mode. As Apache actually handles the file download it was seeing the users IP address and the Nginx server. So rewards weren't being counted based on the users IP/country. To fix, ensure...

Ensure you're using the most up to date nginx rules. They're in the root of the latest release in a text file. Previous nginx rules give this issue with the latest version.

Hi, It's an option in the admin area, site settings: "How many login attempts before an IP is blocked from logging in for 24 hours." Just increase it to zero to disable. Thanks, Adam.

There's no plans at the moment. You can suggest it in the RFCs and it'll be reviewed for the next release.

Hi, It might not be. You can check by opening the zip file and looking for '_theme_config.inc.php'. It's a third party theme so it should have the authors email address in a text file on it. Drop them an email and they should be able to help. Thanks, Adam.

[email protected] isn't monitored by the ticketing system. Use the contact form above or forward it to [email protected]. :)

Looks like AWStats is using a lot of CPU. This is part of cPanel. Try disabling it via WHM. If it's the cause use something like Google Analytics instead. It may be that it's a side effect from a DOS attack. Your server admin should be able to investigate it fully.