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  1. adam

    Error when try to upload files

    Are you using a 64bit or 32bit OS?
  2. adam

    Error when try to upload files

    Then it must be a limitation on the upload size somewhere in your server config. All the settings we've ever found are listed on this page: https://support.mfscripts.com/public/kb_view/27/ I'd recommend checking every one carefully aswell as ensuring you restart the services after. Also check...
  3. adam

    Error when try to upload files

    Please check ALL the information I sent including whether smaller files are working.
  4. adam

    Error when try to upload files

    Hi, All the server tweaks you'll need to apply are here: https://support.mfscripts.com/public/kb_view/27/ (make sure you restart the services after any changes) Also test these: - Ensure you don't have anything blocking uploads (like php.ini file uploads set to off) - Test if smaller files...
  5. adam

    Download Page (Failed generating direct download link) error

    You will need to raise a ticket with more information. Please note that these forums are for non urgent community based support. If you need any other form of support you need to raise a ticket.
  6. adam

    Download Page (Failed generating direct download link) error

    Try repairing the MySQL db table called 'download_token'.
  7. adam

    Do you prevent direct token links ?

    It's a removal of 2 forward slashes in the code. // some code... to some code...
  8. adam

    KEY word inside translation?

    Only if it's passed into the function when the text is output. For example: echo t('files_kept_for_x_days', 'Files kept for [[[DAYS]]] days.', array('DAYS' => ((int)UserPeer::getDaysToKeepInactiveFiles(2)))); [[[DAYS]]] is replaced with the value passed in after the translation text. You'd...
  9. adam

    Do you prevent direct token links ?

    Hi, Thanks for your feedback. There is an option within the code to limit this url by IP. It's not enabled by default as it stops the document viewer from work at the moment, however if you're not planning on using the document viewer you can set the restriction. If you purchase, drop us an...
  10. adam

    FTP ERROR: Could not authenticate with FTP server

    So it's connecting to MySQL fine now? Are you also trying to run your server FTP aswell as the one for the plugin? You can only run one of them on the same server, unless you change the ports. I'd completely remove the server one and use WinSCP via your root SSH to access the files. Also, use...
  11. adam

    FTP ERROR: Could not authenticate with FTP server

    Your user still has the square brackets around it: message: 'Access denied for user '[[[hosting_hgr]]]'@'vps52677.vps.ovh.ca' (using password: YES)' It should probably be: hosting_hgr rather than [[[hosting_hgr]]]
  12. adam

    FTP ERROR: Could not authenticate with FTP server

    Also checkout the items on this page: https://support.mfscripts.com/public/kb_view/22/ Firewalls is a common issue along with using the @host.com on the end of the username, when it's not needed sometimes.
  13. adam

    Y4 - file list LOADING... and users cant login

    Its your nginx rules, ensure they match the ones we supply.
  14. adam

    Reseller Plugin Bug

    I don't understand what you mean exactly? Can you provide more specific information on the issue.
  15. adam

    Move Files Don't Work

    There's no known issues with move files at the moment. If you have a problem on your install please raise a ticket. Regards, Adam.
  16. adam

    Cron Tasks help on Rackspace

    I'd be very worried if your webhost doesn't recognise a crontask! The process we provide is standard for anyone familiar with Linux. Anyway, for their interface just manually copy them in: Script language: php Script to run: admin/tasks/auto_prune.cron.php For the times, copy and paste the 5...
  17. adam

    Error while PayPal Payment

    Hi, Did you manage to make payment in the end? If not you can also send it directly to [email protected] and I'll manually activate the order for you. Thanks, Adam.
  18. adam

    Ubuntu 16.10 LTS installation problem

    You have strict mode enabled within MySQL. See here to disable it: https://support.mfscripts.com/public/kb_view/59/
  19. adam

    Stripe Plugins Dont Work

    The Stripe plugin works fine. If you have a specific issue please post far more detail or raise a support request. Regards, Adam.