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Ok, that's the only real difference with our demo site, it has no external storage servers. I'm not sure what else could cause it, I'll have another look online.

So all set as local servers?

It's the first time it's been reported. There was no changes around this in the latest release. Looking at the code, it returns a stream to the final download url, so should download like any other token download in the script. return fopen($downloadUrl, 'rb', false...

Are you using external storage servers or is it all on the same server?

I would merge the following with your other php location block: location ~ \.php$ { fastcgi_param MOD_X_ACCEL_REDIRECT_ENABLED on; } I don't see what else would cause downloads to go slow over webdav. I'll double check the code...

Hi, Are you seeing faster speeds when downloading directly with the script? Also, are you using xaccelredirect, xsendfile or none? (the advanced downloads option on the file server admin settings) Thanks, Adam.

Not at the moment. You can share a link to a folder, then the user can click to download it as a zip. I guess you could amend it to append a parameter on the end of the url like "?download_zip=true". The problem would be that the zip file needs to be generated before download, so it can never be...

It's difficult to do without some real changes to how this works. You might be best switching them to another package if you need to change their account expiry period. Or we could look at having an account based setting which overrides any package setting, but that would need some dev.

I see, you're referring to bandwidth usage rather than CPU load. You need to search globally for the function, it'll be used in a number of places. We generally can't offer guidance on code changes, it's not something we include within the support. However, if you search globally for...

Not at the moment. Although you can use a CDN to serve the images. Via the edit file server popup, see the CDN tab. It'll still create the image previews on your server, however they'll be sent via the CDN after the first request. They're routed via the script using the S3 API. There's no...

Have a look in: "\app\helpers\FileFolderHelper.class.php" Find: self::loadAllActiveByAccount($accountId, 1000); (try 500 instead of 1000 if you can't find it) Increase the number like this: self::loadAllActiveByAccount($accountId, 5000); The limit is there for performance reasons. You may...

Was there anything special about the folder? For example was it owned by the current account? Was it shared? I'm not seeing the same if I edit any of the folders on our demo site, although these are all owned by the account I'm logged in as.

Thanks for pointing that out, I'd forgotten about that setting! :) I've looked at the code and it is indeed based on the account created date. So toggling it back to active will only disable it the next day. The function is: UserHelper::disableExpiredAccounts(); In the cron task...

Hi, Copy of my response to your ticket for info: Thanks, Adam.

What version of the script are you using?

That guidance was for v4.x, I've updated my response above to clarify. For v5.x of the script, you want to edit: \themes\spirit\views\partial\layout.html.twig

The index page template is here: "\themes\spirit\views\index.html.twig" The front-end footer (for the copyright text) can be found here: "\themes\spirit\views\partial\layout.html.twig" Make sure you purge the application cache (if enabled) after any changes.

I don't think there's any logic which disables accounts... Are they showing in the admin area as disabled or are they just locked out of their accounts? For example after too many failed logins. Thanks, Adam.

Hi, It's a common issue which can easily be resolved. See here: https://support.mfscripts.com/public/kb_view/16/ Thanks, Adam.

This is on the list, however it's likely a few releases away. Admin can reset a users 2FA in the mean time if needed. As admin you should also have access to the DB encase you lock yourself out, so it could be reverted that way. Appreciate the feedback though, it's definitely something I have...