User File List is not working / empty

[karl4210]

When going to a user's account page that shows "your files" it is not working correctly.

It's just blank even though there are many files uploaded.

 

[adam]

Please check for missing javascript files, this is normally the issue. You can use Firebug in Firefox to see what errors there are via the console.

 

[karl4210]

I am getting the following error:

uncaught exception: jsTree cookie: jQuery cookie plugin not included.

Not sure why though. How could this be missing from a rather fresh install?

 

[adam]

Sometimes hosts block the js cookie file as they think it's a security problem. Your host will be able to unblock it. Or ask them to disable mod security and it should work.

 

[karl4210]

It does look like mod_sec is blocking the "jquery.cookie.js" file because it has .cookie in the name. I have disabled mod_security on this specific domain and that has fixed the issue. Thank you!

I do just want to quickly mention that disabling mod_security server-wide is not a good solution, and I feel annoyed that this is probably what you would suggest to most people. We run very specific and enhanced mod_sec rules for various & obvious reasons.