Media Converter - Stuck on Processing

[invalidentry9065857]

I have it so it ONLY grabs screen grabs for the videos that are uploaded. The screenshots are made just fine, but the status never changes from Processing to Complete.

Anyone have any ideas what's wrong?

 

[sukhman21]

try running ffmpeg on a video file manually and see if generates the screenshot and ends fine. or maybe just delete and re-install the plugin ?