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I don't know much about third party themes but I'd get your payment receipt and send him a copy a proof. If it's recent maybe raise a dispute if you still don't get a response.

De nada :)

What version of Chrome? I'm testing on 46.0.2490.86 m Maybe an addon is causing it?

No worries. :) I like the idea of having the option though. I'll move this to the RFCs.

It's used for when files are uploaded or the remote url feature is used. If a user cancels the upload you may be left with chunks of the file in this folder. There is an automated process that clears them after a period of time though. You could also manually clear anything older than say 1 day...

This seems fine on our demo site. Please test to see if it's an issue with your install or generic to the script. The cursor I've never seen hide although you can move it off screen. You might find some other options via the jwplayer website.

Hi, It's never shown these folders. :) It's up to the user to create these. We could add an option in the admin area to add these for new users but it's not available at the moment. Thanks, Adam.

Do you mean \files\_tmp?

See \admin\_test_scripts\test_sanity_check_files.php

Did you leave it for a long time on upload? If you use FTP upload with large files it'll take time to finish.

No worries, I know the feeling! :)

It's just the time it takes for the larger file to transfer to your FTP server. You could double check PHP isn't existing with a memory error. See here: https://support.mfscripts.com/public/kb_view/29/

Agreed that this sounds like the way forward. 10 seconds for a 200mb file is actually quicker than I'd thought. Which library did you use for the test?

We do have an API on the list of todos, but it's not something planned for the next few releases. There's the basics of an api there, but it's really for internal use (file moves between servers). It could be expanded by another developer into a full api though.

Hi, There's an export button in the admin area, configuration, then translations. :) Thanks, Adam.

Hi, With FTP upload the script receives the file via your web server, then it is transferred into FTP storage. So for large files you may notice it wait after upload, while the transfer is done. Can you try with a smaller file, like 10MB and see if it runs quicker? Thanks, Adam.

Re: Clone file links upload It's entirely possible, the issue comes when calculating the hash. For large files it can take a huge amount of time if done in the clients browser. The script already wont store duplicate files, so storage isn't the benefit of this, bandwidth usage would be though...

Re: JW Player 7.0 upgrade We'll take a look at whether we can upgrade to this for the next release. I believe this is a paid only feature within jwPlayer.

The diff file is now part of the v4.2 release code, also attached.

Re: ability to blacklist a file hash I'll set this to accepted as we've been thinking about this for a while and it should be relatively straight forward to build in. I'll aim to include it in the next release.