Problems creating URL's

mmportugal1040

New Member
Wurlie User
Mar 23, 2011
27
0
1
I can't create any URL's, keep getting the message "There was a problem creating the short url, please try again later."

How can I Fix it ?

Regards
 

adam

Administrator
Staff member
Dec 5, 2009
2,043
108
63
Is this a new install? If not, what has changed on your server recently?
 

mmportugal1040

New Member
Wurlie User
Mar 23, 2011
27
0
1
Hi Adam,
Again it was an update, I changed servers but it was a long time ago, no other changes. here is the site www.zigs.me
 

adam

Administrator
Staff member
Dec 5, 2009
2,043
108
63
A script upgrade? Sounds like your db upgrade wasn't completed fully. Do you have the original backup of the database? What patches did you apply and what was your original version number?
 

mmportugal1040

New Member
Wurlie User
Mar 23, 2011
27
0
1
Can't remember what version but I followed the steps on the older versions to a newer one, one version at the time, I applied all the patches according to the instructions and the database still the same, all previous urls are still there, new ones dont work
 

adam

Administrator
Staff member
Dec 5, 2009
2,043
108
63
You will need to raise a ticket for this. If you haven't completed the upgrade correctly you'll need to revert to your original database and re-apply the db patches.
 

adam

Administrator
Staff member
Dec 5, 2009
2,043
108
63
You can revert using the backup of the database you took before you upgraded.
 

mmportugal1040

New Member
Wurlie User
Mar 23, 2011
27
0
1
How do I revert to the beginning of time ? I can be bother to find backups or I dont know how to revert. How do I start a fresh installation ?